Your privacy is important to us. This privacy policy explains the personal data that MXCode collects and processes, how it processes data and for what purposes it is collected and processed. This privacy policy further describes our commitment to preserving the privacy and security of your personal data. This policy applies to the interactions that MXCode has with you through your use of MXCode Locker products and services.
At MXCode, we believe that the less information we know about you, the better. After all, it is impossible to lose, misuse, or abuse information we don’t have. To the extent that we have control over your data or data about you, we see ourselves as custodians of that data on your behalf.
We use your data solely to provide you with services in which you enroll. Our business is providing Locker products and services to you, the customer. We have no desire or interest to use or transfer the limited data we acquire for any other purposes.
Information Collection and Use
We do not collect or obtain data from third parties. We collect some data from you, in order to provide you with our Locker products and associated services. You provide some data directly, such as when you create a Locker account, when you register for a Locker event or a webinar, or contact us for support. Such data is limited to your email address only. We get some limited data from your use of the Locker products and services. Such data includes your IP address, and the make and model of your device through which you access or use Locker products or services.
We use your personal data to provide you with services associated with the use of Locker account and to provide you with a rich customer experience through our customer support. In particular, we use your data to provide Locker services, which includes updating, securing and troubleshooting, and providing support.
The following is a more detailed description of the types of Locker account user data:
We process two kinds of user data to deliver our services: (i) Secure Data and (ii) Service Data. Both are treated securely with respect for customer privacy and data confidentiality, but there are important technical and usage differences.
(i) Secure Data
Secure Data are the data that we are not capable of decrypting under any circumstance. It includes all information stored within vaults in Locker accounts. These data are encrypted using secure cryptographic keys that exist only in the possession and under the control of our customers. We have no way of accessing or providing decrypted Secure Data, and we never receive copies of unencrypted Secure Data.
Your Secure Data is your property. We claim no rights to it beyond those necessary to deliver services to you. You may add, modify, and delete Secure Data at your discretion. If you do not have a Locker account, you cannot provide us with Secure Data.
(ii) Service Data
We inevitably acquire Service Data about your usage of Locker, your account, and your payments through operating our services. We retain only enough Service Data to operate and maintain the services. These data are never used for any other purpose.
Service Data are kept confidential. It is visible to our staff and includes, but is not limited to, server logs, billing information, client IP addresses, number of vaults and number of items in vaults, company or family name, and email addresses. Service data includes the name you provide us for your profile and any image that you may upload, at your option and discretion, as part of your profile.
As long as you are using our services, we retain the right to hold and use Service Data to provide our services, troubleshoot problems, analyze the performance and demands on our services, and to provide our payment processors with the information they need to process payments.
(iii) Diagnostic Data (Optional)
Diagnostic Data are a category of Service Data which are not automatically collected or required for operation of our services.
In some cases we seek diagnostic reports and other troubleshooting, bug, and crash reports from customers to help identify and solve problems with our products and services. This information is sent to us only on a case by case basis, or by users who explicitly opt into our beta software programs or who otherwise explicitly choose to provide diagnostic data to us.
Diagnostic Data may contain sensitive information about your devices and operating environment as well as personally identifying information. Although there may be occasions when we ask for Diagnostic Data to assist you with a problem, you are never obligated to provide it.
Diagnostic data never includes decrypted Secure Data. We will never ask for your Master Password or Secret Key.
We understand and accept our responsibility to protect Service Data and Secure Data. We use strict access control mechanisms, network isolation, and encryption to ensure that Secure and Service Data is only available to authorized personnel. Additionally, Secure Data cannot be decrypted even by those who do have access to it.
Locker collects and logs aggregate user statistics and website traffic. Such information includes website traffic statistics, date and time of visits, browser type used to access the service, frequency of visits and to which pages, etc. We use this information to improve the services delivered to our customers, to track and diagnose performance problems and administer the website.
Locker may disclose aggregated user statistics in order to describe our services to prospective partners, advertisers, affiliates and other third parties for lawful purposes. Locker will never disclose such data on an individual or identifiable basis to third parties except when we must comply with laws that require such disclosure to law enforcement authorities or other government third party officials such as subpoenas, or we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others and to investigate fraud.
If Locker is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We may provide your personal information to companies that provide services to help us with our business activities such as our live chat customer support or analytics provider. These companies are authorized to use your personal information only as necessary to provide these services to us.
In accordance with the Federal Children's Online Privacy Protection Act of 1998 (COPPA) Locker does not intentionally collect personally identifiable information from nor solicit children under the age of thirteen (13) years of age.
Other than as disclosed in this Privacy Policy, at no time will Locker disclose identifiable personal information to any third parties without your express, written consent.
Locker will be permitted to display an active customer's corporate logo on its website for the purpose of promoting both the customer and Locker.
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at http://api.mxcode.com/html/locker/privacy/en.html If we make a change to this policy that, in our sole discretion, is material, we will update https://api.mxcode.com/html/locker/privacy/en.html. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.